Frequently Asked Questions

FAQ

Where Can I Buy a Classic Mantels Fireplace?

Classic Mantels have a long established network of trusted retailers who can help you choose the right fireplace for your home. All of our dealers will be able to offer you a home survey, a full quote and a professional fireplace installation service.

How do I Find my Local Retailer?

A full list of our dealers can be found in the BUY section. If you can’t find a retailer listed near you, please call us on 01903-717770 or email sales@classicmantels.co.uk for more help.

Do You Have a Showroom?

Yes, we have a showroom at our workshop in Arundel, West Sussex, where we have a selection of our fireplaces on display. The showroom is open Monday to Friday from 10am to 4pm.

I’m an Interior Designer / Architect, Can You Offer me Advice?

Yes, if you need any design advice or help selecting materials for a project, please call us on 01903 - 7177770 or email sales@classicmantels.co.uk

Where Are Your Fireplaces Made?

We make all of the fireplaces we offer in our own workshops in Arundel, West Sussex. Classic Mantels are one of the few companies still hand-crafting fire surrounds in the UK, and are proud to be members of The List, Made in Britain and the Heritage Crafts Association.

How do You Make Your Fireplaces?

We employ a small team of highly experienced stone masons and joiners to make our fireplaces. They carefully select the materials needed to make each fire surround, use highly accurate saws to prepare the component pieces required and then it’s on to the bench to lovingly handcraft each mantel.

What Materials do You Use to Make Your Fireplaces?

We believe nothing beats the unique beauty of natural materials and use only the finest Mediterranean & English limestones, Continental marbles and furniture grade timber to make our fireplaces. Examples of the most popular materials we offer can be found in the CHOOSE A MATERIAL section.

Can I Change The Size or Material of a Fireplace?

All of our standard fireplace designs can be made in different sizes and in any readily available timber or stone.

Can You Make a Fireplace to My Design?

Classic Mantels specialise in bespoke work and can make a fireplace to any design in any readily available material. You local Dealer will be able to advise you more.

Can I Visit Your Workshop?

Yes, you are welcome to visit our workshop to see how our fireplaces are made and view the materials we use. Visits are by appointment only, so that we can make sure someone is available to show you around.

How do I Clean My Fireplace or Hearth?

Advice on how to clean natural stone can be found here: Cleaning Stone.